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UPS Delivery Facts: Things You Probably Didn’t Know About UPS

Few names are as synonymous with efficiency as UPS, especially when it comes to reliable package delivery and supply chain management. But beyond its iconic brown trucks and recognizable logo, there’s a lot you don’t know about the UPS.

In this blog post, we’ll dive into the world of UPS, shedding light on its extensive operations, lesser-known services, and answers to frequently asked questions.

What is UPS?

UPS stands for United Parcel Service. UPS was started in 1907 in a Seattle basement by two teenage entrepreneurs. Starting with a $100 loan, they set in motion what is now a nearly 120 year old thriving company.

UPS is now an industry titan that has successfully merged innovation with tradition to create a formidable force in the world of shipping services and supply chain solutions.

The UPS Fleet

A vital component of UPS’s operational prowess lies in its impressive fleet. Among the most noteworthy aspects is the fact that UPS operates one of the largest cargo airlines and one of the largest fleets of alternative fuel vehicles globally, all under the banner of the UPS brand.

UPS Facts & Figures

Here are some interesting stats that help define UPS:

  • Each business day, over 1.6 million shipping customers rely on UPS shipping services to deliver their packages.
  • The scope of UPS’s reach expands to service 11.1 million delivery customers across 220 countries and territories.
  • In 2022, an average of 24.3 million packages were delivered daily by UPS, with a total of 6.2 billion packages for the year. That same year, they reported a total revenue of $100.3 billion.

UPS Package Shipping Solutions

Now let’s delve deeper and explore UPS’s tailored package shipping solutions, each designed to align with your particular requirements:

UPS Domestic Shipping

  • UPS Domestic Shipping offers convenient delivery and shipping services within the territory of the United States, whether across neighborhoods or states. Cost-effective UPS shipping options include:
  • UPS Express Critical
  • UPS Next Day Air
  • UPS 2nd Day Air
  • UPS 3 Day Select
  • UPS Ground
  • UPS Mail Innovations
  • UPS Hundredweight Service

UPS International Shipping

  • UPS also offers international shipments through UPS International Shipping, taking its commitment to the global stage and bridging international boundaries. These are their options for international guaranteed delivery:
  • UPS Express Critical
  • UPS Worldwide Express
  • UPS Worldwide Saver
  • UPS Worldwide Expedited
  • UPS Standard

UPS Freight Services

  • For those with heavier cargo requirements, UPS Freight Services comes to the forefront with a robust solution for transporting large cargo domestically and abroad thanks to its extensive delivery network. These are the options for their freight shipping services:
  • Air Freight
  • Ocean Freight
  • Ground Freight
  • Express Shipping
  • Multimodal Freight
  • Freight Consolidation

The UPS Store

What is the UPS Store?

The UPS Store offers a range of services that cater to diverse needs, making it a quintessential destination for various business and personal demands. 

UPS Store Services


  • The UPS Store offers comprehensive printing services, from flyers to professional documents.

Packing and Shipping

  • The UPS Store also offers a range of cost effective delivery services at competitive rates through UPS, from residential delivery of high value goods and overnight shipping to next day delivery.

UPS Mailbox

  • You can sign up for a virtual address at some UPS stores so you can separate your personal and professional communications.
  • These mailboxes can accept packages and mail from all shipping carriers and offer 24-hour access at select UPS Store locations.

Store Services

  • From notary services to passport photos, some UPS stores also offer products to assist with personal and business needs along with other store services.

Small Business Services

  • There are also business services offered at UPS, such as bookkeeping and financial services to help bolster the success of small business owners.

UPS vs. A Virtual Mailbox

If you’re seeking modern mail management solutions, two contenders come to the forefront: UPS Mailbox and virtual mailboxes.

Both options offer distinct advantages that you can customize to your needs. Here are some specifics of each to help you make the right choice.

UPS Mailbox


  • Trustworthy image: UPS is a recognizable brand, which imparts a sense of legitimacy and professionalism, especially for businesses that need a physical address.
  • Package reception: You can receive packages from all carriers at your UPS Mailbox address, at certain 24-hour access access point locations.
  • Efficient package management and miscellaneous services: The UPS Store also offers guaranteed delivery and international shipping services, so you can deliver packages and mail whenever you visit a UPS Store location.
  • Physical presence: With a UPS mailbox, you get a tangible street address, which can be used for permits, licenses, and official documentation.


  • Location limitations: The UPS Mailbox is mostly located in the US and Canada, and is tied to a specific physical location, which may not be ideal if you need a more flexible and remote solution.
  • Limited digital management: Though UPS Mailbox offers tracking and notifications for package arrivals, its digital management features pale in comparison to those of a virtual mailbox.

Virtual Mailbox


  • Digital mail management: Virtual mailbox services offer robust digital tools for managing your mail, such as mail scanning, forwarding, and recycling.
  • Privacy and security: Virtual mailboxes shield your personal address, enhancing privacy and security by reducing the exposure of your home address in public records.
  • Flexible address options: You can choose from a variety of addresses, representing your business in different locations without the need for you to be physically in any one particular location.
  • Time efficiency: Virtual mailboxes streamline mail handling, eliminating the need for physical trips to the post office or mailbox.


  • Physical limitations: Virtual mailbox services lack a physical location for receiving large parcels or certain items that require in-person collection.
  • Lack of familiarity among the public: While increasingly recognized, some individuals may still be unfamiliar with the concept of a virtual mailbox, potentially raising questions about its legitimacy.

Choosing between the two hinges on your unique needs and priorities. If you prefer a brand that is excellent for domestic interactions, a UPS Mailbox could be the preferred choice.

However, if you prioritize digital convenience, modern technology, remote accessibility, and comprehensive mail management tools, a virtual mailbox offers unparalleled flexibility, especially if you’re a business owner or frequent traveler.

Frequently Asked Questions (FAQs)

Why is it called UPS?

  • UPS standards for United Parcel Service, originating from the company’s history as a messenger delivery service.

What is UPS best known for?

  • UPS is celebrated as a global leader in logistics for their economical domestic package delivery services, international shipping options, and UPS supply chain solutions.

Who is UPS’ biggest customer?

  • UPS serves a diverse clientele, but their largest customers include e-commerce giants like Amazon, as well as manufacturers and retailers.

What does the UPS Store sell?

  • The UPS Store offers an array of services encompassing printing, guaranteed delivery, packing, mailbox rental, and notary services.

How many UPS stores are there?

  • As of 2023, there are 5,385 UPS Store locations across the United States and Canada currently. The most number of UPS Store locations in America is California, which has 864 stores.

Can I pick up my package from the UPS store?

  • Yes, you can conveniently collect your package from the UPS Store, provided that it has been designated for store pickup.

How long can UPS hold a package?

  • The duration in which UPS can hold a package varies but typically ranges from a few days. It’s advisable to contact your local UPS store that services your location.

Can I purchase packaging supplies at the UPS Store?

  • Yes, you can purchase packaging supplies in the UPS Store, including boxes, tape, and bubble wrap.

Do I have to pack my item at the UPS Store or can I bring it in already packed?

  • You can bring in pre-packed items to the UPS Store or you can opt for their professional packing services.

Can I schedule a pick-up with the UPS Store?

  • Yes, you can schedule a package pick-up at the UPS Store, allowing you to have your items dispatched to their location.

Can The UPS Store ship large or odd-shaped items?

  • Yes, the UPS Store has the capability to ship large and unconventional items, catering to varying dimensions and weights.

Can I send my shipment to the UPS store to be held for pick-up?

  • Yes, the UPS Store offers a Hold for Pickup service, enabling you to direct your guaranteed delivery shipment to the store for secure collection until you’re ready to collect it.

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